Kinder Fun Show

Secure Shopping

All transactions go through KINDER FUN SHOW secure servers over HTTPS/SSL with high grade, 256-bit encryption. Shoppers will see the padlock icon, demonstrating that your transactions are safe. Our systems are also checked daily by Twarte Security to ensure your security.

VeriSign Trust Authentification verifies our identity and that we are the rightful owner or operator of www.KinderFunShow.com  along with scanning for and protecting visitors from malware. Verisign Authentification is one of the oldest and most trusted scanning services on the web.

Out of Stock Items

There can be a multitude of factors that can affect stock levels and replenishment that may lead us to not having an item in stock. While we strive to accurately manage our inventory on a regular basis, sometimes these factors are out of our control. 

After you have placed your order we will review all items ordered to determine if any items are not available. We will ship partial orders in an effort to get you your order as fast as possible. You will be notified via email with what items will be processed right away and what items we cannot ship. We will also provide you an estimate of when we expect to receive the item back in stock.

Payment Options

We accept credit card purchases with your Visa, Master Card, and Discover, through PayPals only. All of your personal and credit card information is transmitted via our secure server so will remain safe.

Processing Time

At KinderFunShow.com our goal is to ship in stock items within 72 hours after order has been placed. Out of Stock Items will ship within 72 hours after the product arrives in our warehouse.

Shipping Method

USPS Standard Ground Shipping — Orders that fit in one box will be charged a flat shipping and handling rate of $4.95 plus applicable state taxes. Larger orders which require larger boxes may incur additional shipping charges. Should these charges be necessary you will be notified prior to processing your order. KinderFunShow.com store sells and ships within the contiguous lower 48 United States. No shipments can be made to Alaska or Hawaii, APO or FPO addresses, PO Box addresses, freight forwarders, United States territories, or addresses outside the United States.

Refusal of Delivery / Undeliverable

If a package is refused for delivery or not deliverable (at shippers discretion), the customer will be charged a $15 Refused Package/undeliverable Fee and be responsible for actual shipping charges incurred by KinderFunShow.com. Actual charges may be substantially higher than any special shipping promotions being offered. Once a package is received back in our warehouse either a credit will be applied to the original credit card less the Refused package fee and the actual shipping charges or a 2nd shipping charge will be applied to reship the package.

Incorrect Shipping Address

Packages returned to KinderFunShow.com because of an incorrect address provided by the customer will be subject to additional shipping charges. Orders that are later cancelled due to an incorrect address provided by the customer will be charged the original shipping charges.

Returns

We hope you enjoy all your purchases received from KinderFunShow.com. We are happy to give a refund if you are not completely satisfied by following the procedures outlined below.

You may return your purchase to us within 30 days of receipt for a full refund of the purchase price less any coupons used, shipping charges, or shipping surcharges. We will not accept returns on purchases older than 30 days. To make a return at KinderFunShow.com follow these simple steps:

1. Obtain a Return Authorization Number (RAN) by emailing: returns@kinderfunshow.com with the following: (1) Your first & last name, (2) Your original order number, (3) Item name & (4) Reason for Return.

2. Properly package up your item(s) for safe shipping. For your protection, we recommend using a shipping service where you can track and/or insure your order to ensure proper return delivery. KinderFunShow.com is not responsible for lost or damaged returns.

3. Please allow us up to 10 business days once we have received your return to process and issue your refund. All refunds will be for the purchase price of the product only. Shipping charges will only be refunded if your product arrives damaged due to shipping.

Returned products MUST be in new and unused condition with all the parts, such as CDs, DVDs, ect. to ensure full credit. “New and unused” means saleable condition, not used, not dirty and not washed. We cannot issue refunds for an item with any indications that it has been used. All refunds & exchanges are subject to the final approval of our Customer Service Department.

Return shipping costs are your responsibility unless the item is damaged due to shipping.

Damaged Items

KinderFunShow.com will do everything we can to ship your package in good condition. Unfortunately, packages may be damaged during the shipping process after leaving our warehouse(s). If your order arrives at your door damaged we will ship out a new one at our discretion and at our expense.

Please be sure to inspect your item(s) for any/all damages immediately upon arrival. Please do this even if you are not going to immediately use the item(s). We are unable to accept cancellations on merchandise after it arrives damaged, but we will always make every effort to correct the problem.

Contact our customer service department within 3 business days of the delivery date to report the damage. We will not be able to replace damaged merchandise if we are not notified within 3 business days of the delivery date. This applies to canceling and returning a damaged item as well.

Cancellation Policy

If you have placed an order and would like to cancel it, please contact us by email at cancel@kinderfunshow.com within three (3) hours of placing your order to cancel it free of any charges. If you wish to cancel after that time, we will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time.

In these rare cases that we cannot prevent the shipment, please see our return policy.

Modifications to Policy

These policies may be modified by PINKLEY PRODUCTIONS from time to time and such modifications will be binding on you when placed online.